1. Can I return or exchange my item?
We offer free returns on all products in original condition within 30 day of purchase.
2. How do I change the time or battery in my Sabbath-Day Woods clock?
In many of our larger clocks (i.e. the Prairie Deluxe Mantel Clock), there is a removable back panel affixed with magnets. Simply remove this panel to access the clockworks inside. The battery and time wheel should be readily visible.
Most of our smaller clocks (i.e. the Asheville Craftsman Clock), do not have a removable back panel, but the clockworks can be removed from the front, as shown in the following instructional video.
This short video shows how to change your clock's battery and adjust the time:
3. Can I buy replacement clockworks?
From cats to kids, accidents happen and clockworks can get broken or just wear out. We do sell the clockworks separately for your convenience.
Or you can purchase from the clockworks manufacturer: https://www.clockparts.com/3-1-4-low-profile-fit-ups-without-alarm/
If you have a question not listed on this page, don't hesitate to contact us.